Question Tell him to go into the invoice, change the postage amoun... in PayPal & Payments

Incorrect postage on invoice

slally — Sun, 16 Nov 2014 05:38:35 GMT

I have committed to purchase an item for $5 and the postage is invoiced as $20. I have requested the seller to send me an new invoice with the correct postage of $2. We are corresponding happily but he keeps receiving an error message when attempting to send a new invoice. Any thoughts on what should be our next step?

Cheers Susan

Tell him to go into the invoice, change the postage amoun...

2106greencat — Sun, 16 Nov 2014 06:11:53 GMT

Tell him to go into the invoice, change the postage amount to the agreed sum $2.00 and tell him NOT to click on 'recalculate' - send you the revised invoice and all should be good.

Recalculate reverts the invoice to the orignal setting.