https://community.ebay.com.au/t5/PayPal-Payments/Refund-Request/qaa-p/1998633#M6149 <P>Best way is going to the original payment in PayPal, and selecting "Issue A Refund", then entering the actual amount you wish to refund. So, enter $3.00, and include a link to the earlier refund of $1.50:</P><P>&nbsp;</P><P><IMG src="https://community.ebay.com.au/t5/image/serverpage/image-id/87204i431C702140BDC9EA/image-size/original?v=v2&amp;px=-1" border="0" alt="2016-09-27 10_56_55-Issue refund - PayPal.jpg" title="2016-09-27 10_56_55-Issue refund - PayPal.jpg" /></P><P>&nbsp;</P><P>I have to do this quite a bit;&nbsp;I have buyers who purchase multiple items, and don't wait for the postage-combined invoice before paying, so get hit with far more than they should.</P><P>&nbsp;</P><P>And to echo <STRONG>lyndal</STRONG>, <SPAN>unless it's being sent Express Post, </SPAN>3 days is really nowhere near enough time to begin panicking about delivery and hit the "OMG!!! **bleep**???" button - I usually allow a full week before querying the whereabouts.&nbsp;<BR /><BR />Perhaps politely point out eBay's&nbsp;"Estimated delivery" date range&nbsp;to the buyer...</P> Tue, 27 Sep 2016 01:07:39 GMT performance_parts_clearance_centre 2016-09-27T01:07:39Z https://community.ebay.com.au/t5/PayPal-Payments/Refund-Request/qaq-p/1998609 <P>After posting an item which in total cost $4.50, I refunded $1.50 as the postage was chaeper than I thought.</P><P>&nbsp;</P><P>Now the buyer wants a refund as the item hasn't arrived (although she's only given it 3 days). When I go to process the refund it only gives me the option of refunding the full $4.50 and doesnt take into account the $1.50 I've already given her. Any solutions?</P> Mon, 26 Sep 2016 23:01:28 GMT https://community.ebay.com.au/t5/PayPal-Payments/Refund-Request/qaq-p/1998609 7hil 2016-09-26T23:01:28Z