https://community.ebay.com.au/t5/Packaging-Shipping/Excess-postage-costs/qaa-p/1961097#M5583 <P>This is one my greatest hates, people who just pluck a figure out of the air to charge for postage.</P><P>&nbsp;</P><P>Postage costs are not an overall cost of the item being bid on, it is the way to get the item to the buyer. I have this argument all the time with sellers who will not check the correct postage cost. Some sellers have even cancelled the item just because i asked to check the postage cost.</P><P>&nbsp;</P><P>An example, i asked why an item sent from Sydney to Canberra would cost one seller 15 bucks and anothe seller selling a similar item, size and weight, should cost 30 bucks. The other thing is this, the seller must be made aware that they are selling to a customer, not just a nameless person. You wouldnt put up with **bleep** sales service from a retail outlet, why would you do it here.</P><BLOCKQUOTE><HR /><a href="https://community.ebay.com.au/t5/user/viewprofilepage/user-id/966364">@jeflee777</a> wrote:<BR />Hi, I just received an item I won on auction. At time of payment I was charged $8.50 postage. On arrival of my parcel it was post marked $1.80, a differences of $6.70. Additional the envelope was used, turned inside out and stapled and taped back together. The garment inside was placed in crumpled used 'parcel post' bag.<BR />I have contacted the seller (politely) and she maintains that the postage cost is part of the overall item cost (even thought I won this through auction). Am I being unreasonable about my complaint or am I due a refund?<BR />Help please !!!<HR /></BLOCKQUOTE><P>&nbsp;</P> Mon, 06 Jun 2016 23:05:15 GMT 49gran 2016-06-06T23:05:15Z https://community.ebay.com.au/t5/Packaging-Shipping/Excess-postage-costs/qaq-p/612624 Hi, I just received an item I won on auction. At time of payment I was charged $8.50 postage. On arrival of my parcel it was post marked $1.80, a differences of $6.70. Additional the envelope was used, turned inside out and stapled and taped back together. The garment inside was placed in crumpled used 'parcel post' bag.<BR />I have contacted the seller (politely) and she maintains that the postage cost is part of the overall item cost (even thought I won this through auction). Am I being unreasonable about my complaint or am I due a refund?<BR />Help please !!! Tue, 13 Aug 2013 15:25:05 GMT https://community.ebay.com.au/t5/Packaging-Shipping/Excess-postage-costs/qaq-p/612624 jeflee777 2013-08-13T15:25:05Z https://community.ebay.com.au/t5/Packaging-Shipping/Excess-postage-costs/qaa-p/614762#M2439 <P>Your redress in in the feedback you leave. Had the item been impeccably packaged then i would have thought their handling fee was a bit over the top and may have only given them 3 or 4 stars for their postage but if I received a crumpled, unfolded garment in second hand packaging I would leave a neut and only one star with a scathing comment even if I had only paid a couple of bucks for postage!</P> Wed, 14 Aug 2013 12:18:25 GMT https://community.ebay.com.au/t5/Packaging-Shipping/Excess-postage-costs/qaa-p/614762#M2439 phorum_junkie* 2013-08-14T12:18:25Z