https://community.ebay.com.au/t5/Packaging-Shipping/how-do-i-make-a-partial-refund-for-overpaid-postage/qaa-p/2429568#M8047 Things were very very different nine years ago when this was asked and answered, licr-9909 Mon, 06 Sep 2021 05:22:14 GMT sandypebbles 2021-09-06T05:22:14Z https://community.ebay.com.au/t5/Packaging-Shipping/how-do-i-make-a-partial-refund-for-overpaid-postage/qaq-p/392017 <P class="mce-p">A customer in Canada has bought an item for which the ebay postage calculator estimated a $ 13.70 postage charge. however the item only cost us $2.35 for a letter to Canada. We would like to refund some of the postage back to the customer. How do we do it?</P> Tue, 27 Nov 2012 05:33:29 GMT https://community.ebay.com.au/t5/Packaging-Shipping/how-do-i-make-a-partial-refund-for-overpaid-postage/qaq-p/392017 sp15x 2012-11-27T05:33:29Z https://community.ebay.com.au/t5/Packaging-Shipping/how-do-i-make-a-partial-refund-for-overpaid-postage/qaa-p/2429564#M8045 careful ebay doesnt give partial refund for fees youve paid - $13.70 x 11% is $1.40 Mon, 06 Sep 2021 05:04:13 GMT https://community.ebay.com.au/t5/Packaging-Shipping/how-do-i-make-a-partial-refund-for-overpaid-postage/qaa-p/2429564#M8045 licr-9909 2021-09-06T05:04:13Z https://community.ebay.com.au/t5/Packaging-Shipping/how-do-i-make-a-partial-refund-for-overpaid-postage/qaa-p/2429566#M8046 this thread is from 2012?? Mon, 06 Sep 2021 05:08:35 GMT https://community.ebay.com.au/t5/Packaging-Shipping/how-do-i-make-a-partial-refund-for-overpaid-postage/qaa-p/2429566#M8046 twyngwyn 2021-09-06T05:08:35Z https://community.ebay.com.au/t5/Packaging-Shipping/how-do-i-make-a-partial-refund-for-overpaid-postage/qaa-p/2429568#M8047 Things were very very different nine years ago when this was asked and answered, licr-9909 Mon, 06 Sep 2021 05:22:14 GMT https://community.ebay.com.au/t5/Packaging-Shipping/how-do-i-make-a-partial-refund-for-overpaid-postage/qaa-p/2429568#M8047 sandypebbles 2021-09-06T05:22:14Z