Question Re: Ebayplus express post upgrade failure in Packaging & Shipping

Ebayplus express post upgrade failure

grantstar — Mon, 06 Dec 2021 07:42:04 GMT

Being an ebayplus member and needing a couple of items in a hurry I spent time searching for them from an ebayplus seller because I wanted the express post only to have them shipped by snail mail, after contacting the sellers with regards to this, both sellers were oblivious to their obligations as an ebayplus seller, both tried to politely tell me I was wrong and I needed to contact ebay as it has nothing to do with them, this kind of makes me feel like this whole ebayplus thing is a scam.

Re: Ebayplus express post upgrade failure

padi*0409 — Mon, 06 Dec 2021 07:53:33 GMT

Did you click on the express upgrade offer at checkout, if you did then maybe the upgrade doesn't apply to you. Read the exclusions in the link below.

https://www.ebay.com.au/help/buying/buying-ebay-plus/buying-ebay-plus?id=4755

Re: Ebayplus express post upgrade failure

grantstar — Wed, 08 Dec 2021 00:14:59 GMT

Yes, I sure did, and yes I have read the exclusions, the offer did apply to me and my post code is listed in the inclusion zone.

Re: Ebayplus express post upgrade failure

padi*0409 — Wed, 08 Dec 2021 00:26:08 GMT

Then all I can suggest is scroll to the bottom of that link I gave you and talk to the CS rep, ask for a supervisor if needs be.