Question Re: Misleading information in Packaging & Shipping

Misleading information

bootlace2010 — Wed, 17 May 2023 03:49:28 GMT

Is anyone else getting annoyed with getting a message that "your order has been posted" when in fact only a tracking number has been provided? Then it is up to 7 days before it is actually sent.

Re: Misleading information

sandypebbles — Wed, 17 May 2023 03:55:30 GMT

As in how eBay consider it 'posted' as soon as a postage label is generated by the seller (and marks it as such) ?

Is the seller actually posting it within their handling time ?

Re: Misleading information

twyngwyn — Wed, 17 May 2023 04:16:13 GMT

Yes, I'm irked as a SELLER.....I could upload tracking details at midnight, and eBay assume it has been posted....it's been like this for a long time

Re: Misleading information

gutterpunkz05 — Wed, 17 May 2023 04:57:51 GMT

It used to be a problem, as buyers assumed item was handed to AP at midnight Saturday etc. Tracking has since been amended, to distinguish between postage being initiated (label & tracking number generated), and the item physically being received by AP.

You get the tracking number when it is generated, and you can check it as many times as you like.

Personally I am more peeved by buyers, who take absolutely no notice of estimated delivery dates, or don't bother actually opening messages "your item has been posted" and reading the contents thereof.

Re: Misleading information

bootlace2010 — Thu, 25 May 2023 10:00:21 GMT

Re: Misleading information

davewil1964 — Thu, 25 May 2023 10:29:49 GMT

@bootlace - you then have restitution through the MBG if you are vindictive enough. Or you could wait a reasonable time for the item to arrive. It is obviously not time sensitive, otherwise you wouldn't have bought online.