Question Re: Free Postage displayed when it is NOT in Packaging & Shipping

Free Postage displayed when it is NOT

saj507 — Thu, 22 Feb 2024 10:30:56 GMT

Why do sites continually list in their adverts Free Postage but when you go to the full description there is a postage charge? Why does Ebay allow this misleading practise?

Re: Free Postage displayed when it is NOT

repentatleisure1952 — Thu, 22 Feb 2024 11:41:59 GMT

Please provide an item # as an example.

Re: Free Postage displayed when it is NOT

countessalmirena — Thu, 22 Feb 2024 13:25:18 GMT

Are you looking on the app?

Are you looking at items listed by overseas sellers who offer free domestic postage?

Are you looking at listings offering pickup?

These are possible explanations. Without an item number, we’d be shooting in the dark ..,

Re: Free Postage displayed when it is NOT

sandypebbles — Thu, 22 Feb 2024 17:44:31 GMT

Many possible reasons as mention

Other members cannot give you an answer for the specific product you are questioning when you give us zero information

How do you think eBay would even be aware of it? They do not vet or check listings

And eBay do not list anything, since they do not sell anything

Re: Free Postage displayed when it is NOT

cam-2793 — Thu, 22 Feb 2024 22:01:36 GMT

Recently I was looking for a new toolbox and noticed this from a few sellers. Usually their ads would specify that remote and regional areas would have higher shipping costs and frequently there would also be a list of postcodes they would not ship to at all.

More likely on oversized items that Oz post won't ship.

The ads are fairly generic I think? I've had eBay show me ads for items and when I click on the item it is overseas and doesn't post to Australia! Rare, but happens.

eBay can be a bit glitchy sometimes.

Re: Free Postage displayed when it is NOT

saj507 — Thu, 29 Feb 2024 21:36:43 GMT

That does happen but I am talking about blatant "Free Postage" adverts that when you look at them they have a postage charge regardless of your location.

Re: Free Postage displayed when it is NOT

sandypebbles — Thu, 29 Feb 2024 21:49:17 GMT

As mentioned, there are many other reasons. Without the item number for the specific example you are talking about, we can't help. You can report the listing though, every item has a report button. If it is shown on the app as 'free postage' than that will be an app issue