Question Re: Purchased Sendle Parcel Delivery Pickup No Printer Re... in Packaging & Shipping

Purchased Sendle Parcel Delivery Pickup No Printer Required but the pickup guy ask me to print.

arstliao — Thu, 14 Mar 2024 13:21:52 GMT

Yesterday, I sold two items and packed them well. I purchased Sendle Parcel Delivery Pickup with the option 'No printer required.'

I have the track number label attached to those boxes.

This morning, the pickup arrived, and he said, 'Sorry, but you have to print the label.' I reminded him that I selected 'No printer required.' However, he insisted that I needed to print the label; otherwise, he wouldn't take it. He mentioned that's how he gets paid and cited a similar incident with another customer.

We had an argument for about 5 minutes. I asked him to check with his company. After making a call, he returned and agreed to take the packages.

Now the problem is that I haven't seen any updates after a day. Should I wait, or is there a risk that the boxes might be missing? My partner did record a video when he took the boxes.

I believe there's an issue between eBay and Sendle. The 'No printer required' option seems to be misleading. It's been a very frustrating experience.

Re: Purchased Sendle Parcel Delivery Pickup No Printer Re...

padi*0409 — Fri, 15 Mar 2024 01:58:44 GMT

I actively avoid sellers using Sendle because of problems with their couriers, usually Couriers Please or Fastway (Aramex). So you might be saving a few dollars on postage, but losing buyers.

Re: Purchased Sendle Parcel Delivery Pickup No Printer Re...

arstliao — Fri, 15 Mar 2024 02:28:55 GMT

This is my first time use it I didn't know it has bad reputation...I am now nervious. Trying to request missing parcels enquriy...

Re: Purchased Sendle Parcel Delivery Pickup No Printer Re...

sandypebbles — Fri, 15 Mar 2024 02:35:23 GMT

@arstliao have a look at any of the many, many threads from buyer's about their experiences

Re: Purchased Sendle Parcel Delivery Pickup No Printer Re...

davewil1964 — Fri, 15 Mar 2024 06:12:21 GMT

If it was picked up this morning it is far to early to panic. It is way less than a day.

Re: Purchased Sendle Parcel Delivery Pickup No Printer Re...

domino-710 — Fri, 15 Mar 2024 06:47:15 GMT

Simples - don't use Sendle.