Question Re: Postage in Packaging & Shipping

Postage

rekaerts — Tue, 17 Mar 2026 07:48:56 GMT

Postage label
I sold an item order no. 15-14341-82309, Item ID: 137098862052 & I was unable to print off the printable postage label but the funds of $9.81 were taken out of my sales amount. I went to the post office today & had to pay $15.50 for postage so I had to pay the postage twice so I would like a refund of $9.81 please

Re: Postage

lezned-toycollector — Tue, 17 Mar 2026 08:20:07 GMT

Cancel a label

If you won't be using your label, you need to cancel it within 5 days to receive a credit. Once your cancellation request is approved, it may take up to 60 days for the postage charge to be credited to your account.

To cancel an eBay postage label:

Go to Manage postage labels.
Find the item and select the Actions dropdown, then select Cancel postage label.
Choose your reason for cancelling the label. If you want to, you can add a message for the buyer.
Select Cancel postage label.

Remember that you may not use a label after it's been cancelled, or cancel a label after you've dropped the parcel off.

Re: Postage

lezned-toycollector — Tue, 17 Mar 2026 08:21:36 GMT

duplicate post

Re: Postage

sandypebbles — Tue, 17 Mar 2026 23:11:14 GMT

As mentioned, only you can get a refund by cancelling the label you did not use

Telling other members about it won't do a thing