Question Re: Wrong Package in Packaging & Shipping

Wrong Package

brasw_8173 — Thu, 30 Apr 2026 04:31:19 GMT

Hi guys,

i have purchased a NBA card from an US seller. Getting it shipped to Australia.

i have no other orders currently with Ebay and i had a package rock up today.

the package has multiple labels on it, i have slowly pulled it off the labels as the package has small oil containers in it, not a NBA card. the bottom label (original label) i have manage to peel off has a different USPS tracking number than what was provided from the seller and Ebay.

i believe i have received someone else's package. the packaged was delivered this morning but Ebay still hasn't updated to say its delivered. how do i go about getting this fixed?

Re: Wrong Package

domino-710 — Thu, 30 Apr 2026 04:37:35 GMT

Was the package delivered addressed to you. ??

Re: Wrong Package

lezned-toycollector — Thu, 30 Apr 2026 05:58:56 GMT

You're covered under the MBG. Simply open a return request for not as described. Don't bother mucking about with anything else.

Re: Wrong Package

*casey* — Thu, 30 Apr 2026 06:24:30 GMT

What is the item number ? - Don't give the seller's name

Tracking numbers can change throughout an international journey.

Was it sent through eBay International Shipping ?.... as eBay takes over once it reaches the international hub.

I recommend you wait a couple of days to see if it's showing as 'delivered' to you, otherwise eBay may say it's still on its way to you.

Then open an 'item not as described' claim through eBay's Money Back Guarantee

https://pages.ebay.com.au/ebay-money-back-guarantee/

If it was sent through EIS, eBay will take care of everything for you.