https://community.ebay.com.au/t5/Selling-on-eBay/i-have-received-an-abusive-message/qaa-p/652233#M15189 <P>Just a couple of tips, witting your listings in capitals, especially using red, appears aggressive as well as hard to read, capitals are the internet equivalent of shouting.</P><P>&nbsp;</P><P>Also you cannot say:&nbsp;<SPAN>MAY HAVE TO ADJUST POSTAGE RATE IF YOU LIVE IN A REMOTE AREA..THANKS FOR YOUR UNDERSTANDING</SPAN></P><P>&nbsp;</P><P>You can't charge more than the quoted amount and if the item will not post using a flat rate service you should use calculated postage.</P><P>&nbsp;</P><P>I have received the odd abusive email, I don't get upset by them, I send them to my trash folder and add the person to my BBL. I wouldn't give them the satisfaction of knowing I took any notice of them by reporting in case ebay actually did something about it, they would then know they had wasted a few seconds of my valuable time!</P> Sun, 01 Sep 2013 09:49:17 GMT phorum_junkie* 2013-09-01T09:49:17Z https://community.ebay.com.au/t5/Selling-on-eBay/i-have-received-an-abusive-message/qaq-p/651829 <P>how should i handle an abusive message relating to an item i am selling? it has really upset me!</P> Sun, 01 Sep 2013 06:11:01 GMT https://community.ebay.com.au/t5/Selling-on-eBay/i-have-received-an-abusive-message/qaq-p/651829 misterjohn 2013-09-01T06:11:01Z