https://community.ebay.com.au/t5/Selling-on-eBay/partial-refund-and-final-value-fees/qaa-p/391325#M2607 <P class="mce-p">There's nothing wrong with the item, the buyer simply changed their mind and want to return the item for a partial refund. They agreed to the restocking fees. </P> <P class="mce-p">My point is, ebay still charges me a full fee for a transaction that didn't eventually go through. </P> <P class="mce-p">I can't prevent people changing their minds, if item was not as described or faulty its a different story.....</P> Tue, 20 Nov 2012 04:37:38 GMT rainajewels2010 2012-11-20T04:37:38Z https://community.ebay.com.au/t5/Selling-on-eBay/partial-refund-and-final-value-fees/qaq-p/391263 <P class="mce-p">Hi, does anyone know after I give a partial refund and and sent a cancellation request but the buyer doesn't respond within 7 days, do i get my final value fees back if I close it manually? Does anyone know who I can email about this? </P> <P class="mce-p">&nbsp;</P> <P class="mce-p">I wish to give my buyers the option of returning but I realise if I sell high value items, Im actually out of pocket even if i charge a restocking fee. Im now forced to not giving returns. Any ideas? </P> Tue, 20 Nov 2012 02:35:46 GMT https://community.ebay.com.au/t5/Selling-on-eBay/partial-refund-and-final-value-fees/qaq-p/391263 rainajewels2010 2012-11-20T02:35:46Z