https://community.ebay.com.au/t5/Selling-on-eBay/No-response-from-winning-bidders-after-specific-pick-up/qaa-p/394219#M3248 <P class="mce-p">If they have bid knowing the pick up by date then they should have contacted you.</P> <P class="mce-p">You can do a request for their contact details and call them.</P> <P class="mce-p"><A href="http://www.ebay.com.au/sch/ebayadvsearch?_sofindtype=9" target="_blank">http://www.ebay.com.au/sch/ebayadvsearch?_sofindtype=9</A></P> <P class="mce-p">You will need the item number and the buyers ID.</P> <P class="mce-p">Other than that open non payer disputes 4 days after the end date&nbsp; and in 4 days time of day 5 close the disputes to get your FVF refunded and issue non payer strikes.</P> <P class="mce-p">Put in place the blocks to stop non payers as well.</P> <P class="mce-p">To put these blocks in place hover your mouse over <STRONG>account </STRONG>in your my ebay page and from the drop down click on<STRONG> </STRONG><STRONG>Site </STRONG>Preferences then go down the list till you see<STRONG> Buyer requirements </STRONG>and to the right of that click on<STRONG> show </STRONG>then click on<STRONG> edit</STRONG>. From there you can put in place the blocks you want, to stop those you want to block from purchasing from you.</P> <P class="mce-p">&nbsp;</P> Mon, 24 Dec 2012 02:32:54 GMT *sparklz* 2012-12-24T02:32:54Z https://community.ebay.com.au/t5/Selling-on-eBay/No-response-from-winning-bidders-after-specific-pick-up/qaq-p/394205 <P class="mce-p">I listed 3 old surfboards and sold 2. One on saturday night and one on sunday night. I sent an ebay invoice with contact phone and address to both buyers within 1 hour of listing finishing. I specified in <SPAN style="color: #ff0000;">RED TEXT</SPAN> in the listings that they<SPAN style="color: #ff0000;"> MUST</SPAN> be collected by midday on Xmas Eve and as the time has now passed and I have heard nothing from either buyer I am not sure what my obligations are?? I feel I would rather throw them in the dump right now as this is going to muck me around somewhat but not sure what that outcome would cause. Am I within my rights to refuse to continue with these transactions?</P> Mon, 24 Dec 2012 02:08:09 GMT https://community.ebay.com.au/t5/Selling-on-eBay/No-response-from-winning-bidders-after-specific-pick-up/qaq-p/394205 mackapillar 2012-12-24T02:08:09Z