https://community.ebay.com.au/t5/Selling-on-eBay/Unfair-negative-feedback/qaa-p/2241665#M35807 <P>You can ask the buyer if they are happy with the correct item and if they would consider revising the feedback.</P><P>&nbsp;</P><P>If they are agreeable then you send them a feedback revision request which can be found from the feedback forum.</P><P>Select the account tab from My eBay page then in the left margin select feedback.</P> Tue, 04 Jun 2019 06:08:47 GMT kopenhagen5 2019-06-04T06:08:47Z https://community.ebay.com.au/t5/Selling-on-eBay/Unfair-negative-feedback/qaq-p/2241661 <P>I sent a wrong item by an honest mistake and when the buyer informed me about it I apologised for it and sent her the correct one straight away. But before trying to resolve this matter with me she gave me a negative feedback which still stays there. Whom should I contact to ask for correcting this unfair negative feedback?</P><P>Can somebody help me?</P> Tue, 04 Jun 2019 05:54:52 GMT https://community.ebay.com.au/t5/Selling-on-eBay/Unfair-negative-feedback/qaq-p/2241661 jastr-1480 2019-06-04T05:54:52Z