https://community.ebay.com.au/t5/Selling-on-eBay/I-got-fleeced/qaa-p/2294036#M36466 <P>You should never have asked eBay to make a decision.</P><P>&nbsp;</P><P>If you had had followed the procedure of the case, buyer needed to return item and show tracking that item has been delivered back to you before a refund is issued.</P><P>&nbsp;</P><P>It pays to read the rules and procedures of eBay especially about selling and return cases.</P><P>&nbsp;</P><P>You could try to send one last message (worded carefully) to the buyer stating if you send a return label would they kindly return the item as they now have the refund.</P> Sat, 22 Feb 2020 01:26:50 GMT kopenhagen5 2020-02-22T01:26:50Z https://community.ebay.com.au/t5/Selling-on-eBay/I-got-fleeced/qaq-p/2294029 <P>I got fleeced&nbsp;by a doctor ,</P> <P>&nbsp;</P> <P>Sold him a&nbsp;<SPAN>Dehumidifier with a Daily Moisture Removal Capacity of 600mL/24Hours ± 20% (at 30°C, 80%RH)&nbsp;he opened a return request and said it was defective because it didn't remove 1100mL&nbsp;while he was having a shower with it&nbsp;I tried to explain to him that, that is well beyond It's capabilities&nbsp;but he didn't care so I ask eBay to step in (Big mistake)&nbsp;and they gave him a full refund without even talking to me&nbsp;and let him keep the item so I tried to appeal it&nbsp;and all I got was-</SPAN></P> <P>&nbsp;</P> <P><SPAN>"After reviewing this case, we decided to keep the original outcome. We weren't able to grant your appeal because we determined the original decision was correct."</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>How is eBay legally allowed to do this?</SPAN></P> <P><SPAN>Is there anything I can do to try and get my money back?</SPAN></P> Sat, 22 Feb 2020 08:10:31 GMT https://community.ebay.com.au/t5/Selling-on-eBay/I-got-fleeced/qaq-p/2294029 blessed-beginnings 2020-02-22T08:10:31Z