Question Re: error code 37 when uploading csv files via file exchange in Selling on eBay

error code 37 when uploading csv files via file exchange

peeknservices — Sat, 10 Apr 2021 09:55:30 GMT

Gretings,

I am having issues changing prices using file exchange,

I download my file CSV & open in Excel (also tried open office ods), change the pricing in the speadsheet.

I change the item number from "scientific ?" format back to a number (no decimal places) so that it looks like an item number.

I save the file again as a csv file & upload.

I am continually get the following message

"Error - Input data for tag <Item.ItemID> is invalid or missing. Please check API documentation.|Item.ItemID|"

I have a mixture of single line items (each with it's own ItemID) & some listings with variants which all fall under the one ItemID.

The Error codes Reference does not cover this.

Any advice / guidance would be appreciated.

Re: error code 37 when uploading csv files via file exchange

katistrophik — Sat, 10 Apr 2021 10:21:14 GMT

Try changing the format to Currency with no $ sign and 2 decimal points.

Re: error code 37 when uploading csv files via file exchange

katistrophik — Sat, 10 Apr 2021 10:28:28 GMT

I just opened a csv I use for Shopify, when I check the number value for price it is under General, so I am sorry I don't think what I suggested ^^^^ will help.

Re: error code 37 when uploading csv files via file exchange

katistrophik — Sat, 10 Apr 2021 10:34:45 GMT

Try this link, things may have changed a bit - something about Seller Hub Reports

https://www.ebay.com.au/help/selling/ebay-tools/file-exchange?id=4096#section1

Re: error code 37 when uploading csv files via file exchange

peeknservices — Sat, 10 Apr 2021 10:37:43 GMT

Thanks for that, You are right, it didn't work

Re: error code 37 when uploading csv files via file exchange

peeknservices — Sat, 10 Apr 2021 10:41:23 GMT

I see ebay have changed their format here. Yes you are right, it did not work (now what I was going to continue with) thank you any way, it rules one avenue out. Cheerz

Re: error code 37 when uploading csv files via file exchange

peeknservices — Sat, 10 Apr 2021 11:06:19 GMT

Its strange, I glanced through this before, I can download all the data but I cannot see that there is anyway to upload any changed details (like the pricing). Cheerz

Re: error code 37 when uploading csv files via file exchange

gec2002 — Fri, 16 Apr 2021 02:02:57 GMT

Are you just changing price, if so did you use

"File Exchange - Revise Price and Quantity".

If not try using that (change ItemID to non-scientific).

If you used a different download can you upload a photo of the download result

Re: error code 37 when uploading csv files via file exchange

peeknservices — Sat, 17 Apr 2021 22:32:03 GMT

Thank you for your reply, it is apreciated I don't know that I have this option -- "Revise price & Qty". Please see attached _FX001 Perhaps I am looking in the wrong place? Cheerz

Re: error code 37 when uploading csv files via file exchange

peeknservices — Sun, 25 Apr 2021 05:11:19 GMT

Thanks very much, I think I have it sorted now, cheerz