Question Re: Combined Postage in Selling on eBay

Combined Postage

lacylynn4151 — Tue, 28 Feb 2023 04:59:25 GMT

I have been selling on Ebay since 2005, I have always offered combined postage and handling. Today for the third time this month I have been advised by a customer that Ebay told them I do no offer combine postage and handling. I just don't understand how this has happened or how to fix it. Can anybody help me with this?

Any suggestions

Re: Combined Postage

sandypebbles — Tue, 28 Feb 2023 05:04:32 GMT

Is anything in this thread of any help?

https://community.ebay.com.au/t5/Technical-Issues/Error-80016-quot-doesn-t-combine-postage-quot-Will-eBay-EVER-fix/m-p/2514979

There are many other similar, but that is the most recent

Re: Combined Postage

lacylynn4151 — Wed, 08 Mar 2023 00:14:17 GMT

No help what so ever - and it has been going on since January for me and it is now March.

Re: Combined Postage

papermoon.lady — Wed, 08 Mar 2023 00:21:09 GMT

I tried to add a couple of your items to my cart and the "request total" link is blue and underlined, which normally means it's working (when it isn't, it is greyed out).

Re: Combined Postage

sandypebbles — Wed, 08 Mar 2023 00:21:49 GMT

You might need to contact eBay then, since no other members have any new ideas and you don't appreciate them trying