https://community.ebay.com.au/t5/Selling-on-eBay/Should-I-refund-after-it-has-been-worn/qaa-p/397989#M3927 <P class="mce-p">as with all jewellery whether its real gold or silver, its recommended not to wear them in water because it will just fade/deteriorate faster. If you wear it to the beach it will definitely damage the jewellery. I have no problems refunding, but i don't have a policy to refund worn items as Iam not a big corporation that can recoup the costs.</P> Thu, 07 Feb 2013 06:11:37 GMT rainajewels2010 2013-02-07T06:11:37Z https://community.ebay.com.au/t5/Selling-on-eBay/Should-I-refund-after-it-has-been-worn/qaq-p/397949 <P class="mce-p">Hi everyone, buyer purchased jewellery from me 2 weeks ago and complained she wasn't happy with the quality. I asked her to send it back and I will give her a refund. When I received it, the 2 pieces of jewellery has faded and tattered and looked like she has worn them swimming. I can't justify giving her a full refund as I can't resell the jewellery. I need to ask whether she can open a case with paypal/ebay to get her refund if I refuse? thanks.</P> Thu, 07 Feb 2013 05:35:58 GMT https://community.ebay.com.au/t5/Selling-on-eBay/Should-I-refund-after-it-has-been-worn/qaq-p/397949 rainajewels2010 2013-02-07T05:35:58Z https://community.ebay.com.au/t5/Selling-on-eBay/Should-I-refund-after-it-has-been-worn/qaa-p/397989#M3927 <P class="mce-p">as with all jewellery whether its real gold or silver, its recommended not to wear them in water because it will just fade/deteriorate faster. If you wear it to the beach it will definitely damage the jewellery. I have no problems refunding, but i don't have a policy to refund worn items as Iam not a big corporation that can recoup the costs.</P> Thu, 07 Feb 2013 06:11:37 GMT https://community.ebay.com.au/t5/Selling-on-eBay/Should-I-refund-after-it-has-been-worn/qaa-p/397989#M3927 rainajewels2010 2013-02-07T06:11:37Z