Question Re: How do get help from E Bay over the phone? in Selling on eBay

How do get help from E Bay over the phone?

dragonfan0 — Sun, 12 Jan 2025 09:21:58 GMT

I have a troll who bought a bunch of stuff and refused to pay or communicate. Around $550 worth. I cancelled the order and then relisted the items. He is now bidding again and still refuses to communicate. Any suggestions about how to deal with this would be appreciated. E Bay is less than useless. Almost impossible to request a phone call.

Re: How do get help from E Bay over the phone?

padi*0409 — Sun, 12 Jan 2025 09:29:05 GMT

Use the link below to block them and cancel their bids on your items.

https://www.ebay.com.au/help/selling/resolving-buyer-issues/blocking-buyer-ebay?id=4082&st=3&pos=1&query=Blocking%20a%20buyer%20on%20eBay&intent=buyer%20blocks&lucenceai=lucenceai&docId=HELP1034

Re: How do get help from E Bay over the phone?

domino-710 — Sun, 12 Jan 2025 09:29:54 GMT

The first call would be to put him/her on your blocked buyers list.

Go to preferences - in your account - and block .

Re: How do get help from E Bay over the phone?

sandypebbles — Sun, 12 Jan 2025 21:33:47 GMT

You do not need eBay for this (yet)

You need to put the buyer on your blocked list( which should have been done the first time they pulled this)

I hope you cancelled with the reason buyer did not pay, so they get a strike

Once you have blocked them, keep an eye out for any hint they have opened a new/different account to bid with instead

Then you can report them to eBay for circumventing your block