Question Re: Payment still on hold in Selling on eBay

Payment still on hold

mel34h — Fri, 27 Mar 2026 07:33:23 GMT

After a long break from ebay I have returned to sell surplus car parts. AFTER selling the first item, ebay informed me I had to upload a government issued photo ID in order to receive payment. I hate this idea so much I wouldn't have used ebay had I known this. Anyway, I did it. Now I am waiting for purchaser to approve the item (it was posted a month ago). I have emailed purchaser three times without a reply. So... I have uploaded my details and messaged the purchaser ad still have no money.

Is it possible to just get the money when item is sold?

Finally, when I try to leave negative feedback, there is only a positive icon to click.

Re: Payment still on hold

*casey* — Fri, 27 Mar 2026 07:58:27 GMT

" AFTER selling the first item, ebay informed me I had to upload a government issued photo ID in order to receive payment'

Verification and signing up for managed payments should all have been done BEFORE you listed the item

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOoqLCWh6IvmjA2RyF7wLlw7n4DItY_RtRE0M5blwCHPVy3od5nEx

Payment holds of 14-30 days apply for all new and infrequent sellers

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/transaction-holds?id=4816&srsltid=AfmBOooc10tb3IRte5jOsG4b5UzKzDAIwAa9atvncUeQpRgGugzx25pK

" I have emailed purchaser three times without a reply"

"Finally, when I try to leave negative feedback, there is only a positive icon to click"

You can't be serious !!!

Sellers haven't been able to leave negative feedback since 2008 but if you keep hassling the buyer, YOU'RE the one who will end up with negative feedback

Re: Payment still on hold

*casey* — Fri, 27 Mar 2026 08:23:49 GMT

To add, Bad and/or inexperienced sellers like yourself who want to leave negative feedback for a buyer who's done nothing wrong, are the very reason the option to leave negative feedback for buyers was removed

Re: Payment still on hold

gutterpunkz05 — Fri, 27 Mar 2026 17:34:10 GMT

Hi Casey, just wondering if you have been hacked, comments seem to lack your normal level of compassion and sympathy, ah well I suppose we can all dish a bit of reality every now and then.

Re: Payment still on hold

sandypebbles — Fri, 27 Mar 2026 21:34:17 GMT

Managed Payments has been the only option for sellers to be paid for over 6 years now

Which you needed to have fully signed up to, and be verified to sell before you listed anything

ebay have not allowed anything other than positive feedback or no feedback back for buyers since 2008

Why would you neg the buyer for something that is your own doing?

You would have known had you read what you ticked you had read and understood/agreed to when you listed

Or any of the many communications sent by eBay to all sellers before Managed Payments came in

It must have been a very, very long break from what you have written, so a good a idea to read up on how selling works now

Re: Payment still on hold

mel34h — Mon, 30 Mar 2026 06:04:10 GMT

There must be a glitch because I was able to list the items without any prompt to upload ID. I came back to ebay hoping it would be as simple as marketplace, without time wasting buyers. Thanks for your response..

Re: Payment still on hold

mel34h — Mon, 30 Mar 2026 06:14:45 GMT

I have never wanted to leave negative feedback before so wouldn't know when that ceased to be an option. The three messages I sent were 1. hey, I put your item in the post, it should reach you on such and such a date. 2. Then I checked in to see if the item had arrived. 3 After a month I checked again to see if the item had arrived because the delivery still hadn't been marked off. After a few more days of silence and no money, I thought I would leave some negative feedback. Bad seller? No. Everything I have ever listed has been quality and as described. Inexperienced? Yes.

Re: Payment still on hold

*casey* — Mon, 30 Mar 2026 07:24:42 GMT

@mel134h 1) I may have sounded a little harsh but we were all inexperienced when we first started selling and I can guarantee that in your situation, not one of us on the forum would have tried to leave negative feedback for a buyer

2) Buyers don't mark as delivered. Your tracking would show eBay and yourself when the item was delivered

3) As long as you're verified and signed up correectly, you'll receive payment in 14 - 30 days.

If not , you won't vreceive any payment at all

" Silemce and noi money.

Your buyer paid eBay, eBay pays you. your buyer they did nothing wrong at all

Re: Payment still on hold

sandypebbles — Mon, 30 Mar 2026 21:41:35 GMT

No, not a glitch. eBay don't 'make' people sign up for Managed Payments before they list (they certainly SHOULD) If you fail to sign up, you don't get paid when you sell something. Simple as that