Question Re: Log in notifications. in Site Issues

Log in notifications.

kevin.hutch — Mon, 14 Oct 2024 20:50:00 GMT

Why do I keep getting notifications that I have logged in from locations around Brisbane when I am 1000 kilometres away in Mackay?

Todays classic at 6:00 has me logging in 1 hour into the future 1000 klms away.

If Mt Gravatt is on daylight saving time then it needs to show as AEDT not AEST which the rest of Queensland is on.

How can I have any confidence that it is really me.

Hi Kevin,

We noticed a new sign-in on your account at ebay.com.au. Here are the details:

Time of sign-in
15/10/2024 7:00 AM AEST

Device
Windows (Edge 129.0)

Approximate location
Mount Gravatt, Queensland, Australia

If this was you, there’s nothing you need to do. If it wasn’t, please change your password right away.

Re: Log in notifications.

sandypebbles — Mon, 14 Oct 2024 21:03:15 GMT

I guess the same reason I get log in notifications from Facebook that I have logged in somewhere that is nowhere near where I am

Or one of many other sites

Or as explained on existing threads about the same thing

It is not an eBay thing

You can have confidence because you would surely know if you have logged in or not

And if in doubt, do what it says and change your password (NOT from any link though, from your eBay account)

Re: Log in notifications.

kevin.hutch — Mon, 14 Oct 2024 21:23:00 GMT

Yes well that is very helpful, I should just accept any logins within a hour of the time I logged in and within a 100k of where I am. At first i started changing my password and after several changes I saw a pattern but then the hour into the future came up at coincidentally the same time as the confusing daylight saving came in interstate and it states AEST not AEDT daylight saving time. Why would I have any confidence that it is me and even at a time in the future. It might as well say someone just logged into your account was it you.

Re: Log in notifications.

davewil1964 — Tue, 15 Oct 2024 06:11:57 GMT

eBay works on NSW time; always has.

eBay also only recognises NSW time as AEST

Re: Log in notifications.

twyngwyn — Tue, 15 Oct 2024 06:25:57 GMT

I get them whenever I clear my cookies 🙄

Re: Log in notifications.

davewil1964 — Tue, 15 Oct 2024 09:03:10 GMT

@kevin - Why would I have any confidence that it is me and even at a time in the future. It might as well say someone just logged into your account was it you. It did - If this was you, there’s nothing you need to do. If it wasn’t, please change your password right away.

Re: Log in notifications.

sugar249 — Wed, 16 Oct 2024 04:02:16 GMT

The 1000Km is most likely where your ISP is located, mine is in perth, so I often get that kind of notifcation from perth, but of course, I know I had just logged in so logic said it was me.

Re: Log in notifications.

twyngwyn — Wed, 16 Oct 2024 10:27:11 GMT

I’m in Adelaide…sometimes they think I am in Darwin??