Question Re: Verify code not received on email in Site Issues

Verify code not received on email

marianne11270 — Sun, 28 Sep 2025 03:30:47 GMT

hi, my previously verified email address is no longer verified and cannot receive a code to verify despite trying for over a week

Re: Verify code not received on email

*casey* — Sun, 28 Sep 2025 04:01:12 GMT

If you've tried through your eBay

Account

Personal Information

Contact Info

Edit

Save

And it's not successful, try contacting eBay in working hours

Click on Contact Us at the bottom of the page in the following link and on the right hand side you'll see the automated assistant.

Ask to speak to an agent

https://www.ebay.com.au/help/account/changing-account-settings/updating-personal-information?id=4797&srsltid=AfmBOopixBxS0tM7JAc8oVc_5QUTFFJcby7Bk9KT3j1Sb6glGEOW4y-k

Re: Verify code not received on email

sandypebbles — Sun, 28 Sep 2025 04:01:22 GMT

Do you mean on a different account?

Have you checked your spam folder?

Have you made sure there were no typos in your email address?

Have you contacted eBay?

Re: Verify code not received on email

marianne11270 — Sun, 28 Sep 2025 06:38:59 GMT

no same account I have had for years but when I signed in a few weeks ago I was asked to verify my email address that I have always used and I didnt get a code. Yes checked junk and no typo's, I have done it over a dozen times now. I will contact them tomorrow as another poster has suggested

Re: Verify code not received on email

marianne11270 — Sun, 28 Sep 2025 06:41:41 GMT

thanks casey, I will try tomorrow, I thinks its beyond me being able to fix this now

Re: Verify code not received on email

sandypebbles — Sun, 28 Sep 2025 06:49:00 GMT

Just to check, you have an item listed at the moment for sale, did you list that? (just asking in case your account has been compromised in some way, and someone else has listed on it (Been known to happen)