Question Re: How can I speak to a person in Site Issues

How can I speak to a person

dovertaxicohv004 — Wed, 11 Mar 2026 05:17:53 GMT

I need to talk to E-Bay in person

Re: How can I speak to a person

*casey* — Wed, 11 Mar 2026 05:50:08 GMT

In working hours, go to eBay Help at the top of the page, follow the prompts until you reach the automated assistant then ask to speak to an agent.

Be warned the agents usually read from a script and you'll generally get the best advice here on the forum

Re: How can I speak to a person

*casey* — Wed, 11 Mar 2026 07:00:29 GMT

I just looked at the last feedback you received from a scammer seller

FRAUDULENT LISTINGS FOR NON EXISTENT ITEMS

eBay's Money Back Guarantee

https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

If FAKE TRACKING has been used, you may need to contact eBay through Social Media

https://www.facebook.com/ebay

https://x.com/AskeBay

https://www.instagram.com/ebayforsellers/

IF all that fails, you have 180 days to open a claim with Paypal

And as a very last resort you could try a chargeback through your bank

Re: How can I speak to a person

*casey* — Mon, 16 Mar 2026 07:00:01 GMT

I recently posted on another thread about two reports sent to eBay - fraudulent listings for non existent items - listed by two different Chinese scammers . One was still selling and had sold multiple laptops and the other was still seling and had sold multiple electric trycycles.

Within 10 minutes of my reports, the negative feedback had been removed and the listings showed

"This listing was ended by the seller on xxxx because the item is no longer available"

The Chinese scammer sellers are still registered and the items remain in their sold items list.

............................................................................................................................................

And yet again, even though reported, the fraudulent listings for non existent items listed by the OP's scammer seller show :

"This listing was ended by the seller on Fri, 13 Mar at 1:11 AM because the item is no longer available"

Thousands of $$$ worth of multiple item listings.

Negative feedback has now started with one buyer receiving a spiderman figurine instead of a PC processor and one receiving earbuds instead of a $700 icemaster.

Needless to say, this could all have been prevented and

yet again, it's another case of eBay aiding and abetting fraud

Since my last post eBay have withdrawn support from more experienced staff on Facebook and X.

Currently, only Instagram remains

Re: How can I speak to a person

*casey* — Mon, 16 Mar 2026 07:49:26 GMT

And another reason for buyers to always change "most relevant" feedback to "most recent"

The scammer's most recent feedback is two negatives in the last month.

"Most relevant" shows one of the negative feedback way down the page, under old positive feedback from over a year ago.

And look - what an absolute disgrace for this to be displayed !

Top Rated seller:

One of eBay's most reputable sellers.

Consistently delivers outstanding customer service.

Re: How can I speak to a person

*casey* — Sat, 21 Mar 2026 04:28:47 GMT

So it appears that the OP received their item , a cheap neckace, and would "certainly buy from again"

In the meantime the scammer has now received 9 negative feedback, just the beginning , from

buyers who have received cheap, worthless items instead of the high priced items they bought.

Prior to my last post on 16th March, I reported the last remaining fraudulent listing for a non existent item.

Yet again, and it's now very obvious what's happening, repeatedly, not a coincidence at all, that the listing shows

"This listing was ended by the seller on Tue, 17 Mar at 7:55 PM because the item is no longer available"

And due to the aiding and abetting of fraud, yet another 7 US $ 209.99 items were sold

Re: How can I speak to a person

sandypebbles — Sat, 21 Mar 2026 04:43:37 GMT

Seems to be a few people come here, say they want help, ignore the help and advice provided and reward the scammer with a jolly old big tick

Re: How can I speak to a person

mcla_2661 — Tue, 24 Mar 2026 04:40:47 GMT

If I can't speak to a human I will never deal with eBay again

Re: How can I speak to a person

sandypebbles — Tue, 24 Mar 2026 04:43:43 GMT

Totally up to you. You have the option to ask other members and get factual replies, or use eBay help and type 'speak to an agent'. No need to tell other members you are not going to use eBay if there is no phone number (which there isn't)

Re: How can I speak to a person

lezned-toycollector — Tue, 24 Mar 2026 17:23:45 GMT

If you're a buyer, and buying solely from reputable sellers, there's no need for you to deal with eBay ever... just saying 😜

Re: How can I speak to a person

myoclon1cjerk — Tue, 24 Mar 2026 17:52:26 GMT

Force air through your vocal cords and utilise your lips and tongue