If you receive unsolicited products or services:
- you are not required to pay for the products or services
- you are not liable for any loss or damage resulting from a supply of unsolicited services
- if you contact the business in writing, expressing that you do not want the products, then the business should recover the products within one month
- if you don't contact the business, then the business may recover the products within three months from the day after you received the products
- you cannot unreasonably refuse to allow the supplier to recover the products
- you may be liable to pay compensation if you wilfully damage the products during this period.
If the supplier does not collect the unsolicited products within the above timeframes, you can keep the products with no obligation to pay.