Community Member
Posts: 2
Registered: ‎01-12-2018
Bought & Paid for Item ID:302556188845 not arrived

This Item was purchased and paid for on16th December and acknowledged by ebay that my order was on it's way on 19th December and estmated delivery Thurs 28 Dec - Tues 2nd Jan  Paid for on PayPal and it has not arrived.  Please adise if I can expect it or can I please have my mney back.  Thank you.

SuperSaundo2010

Other Answers: 2
Community Member
Posts: 4,976
Registered: ‎10-02-2011
Answered
[ Edited ]
in reply to supersaundo2010

Just members exactly like you here, so we have no way of knowing and we cannot give you money

 

Have you contacted the seller?

 

I see the item was coming from the UK, so that, combined with Christmas/new year/customs may take time

 

The estimated delivery dates are just guesses inserted by ebay so they are very often off the mark

Community Member
Posts: 373
Registered: ‎06-01-2009
Answered
in reply to supersaundo2010

For International purchases I always wait at least a couple of weeks after the expected delivery date before even bothering to bring it to the attention of the Seller.  Especially if it is over Christmas.  Did the Seller post it prompty after you paid?  You can check this on eBay.

I think you have 30 days from the estimated date of arrival (I actually thought it was 60 days, so suggest you check this) to file an "item not received" case, I would not do this unless it is almost this long.  The only things I've had not turn up were a couple of things from China that I strongly suspect were never sent. Over the years, I have been worried many times, just like you, and everything has always turned up, often weeks late, but they did turn up.  Try to be patient, and your item will probably turn up soon, just like all of mine did. I would suggest you talk to your Seller before you opening a dispute, there may be a logical explanation.  I hope this helps.