cancellation of sale

have just had a seller cancel my order because he wanted to charge me $15 to deliver when they web page stated it was free when I used their send calculator; as per below:

1
Change country: Postcode:
4655
Get Rates
Postage and handling
To 4655
Service
Delivery*
Free postage
Australia
Standard Delivery - Registered
Estimated between Tue. 28 Nov. and Tue. 5 Dec.
Free local pick-up
Australia
Local Pickup

 

They have now stated it is EBay's issue not theirs.  They did not want to negotiate. They just cancelled & now I canot register a complaint as it is closed. 

 

Is this correct? 

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Answers (1)

Answers (1)

You can still leave feedback to reflect the sale without being nasty.

Just leave honest factual feedback.

Is the seller a new seller or a long term seller?

Did the listing show as free post?

If yes then it is the seller that has to tick the box for that.