how to reopen a closed request

i would like to re open a request which was closed due to inactivity, in regards to a seller not sending item as promised approximatly 1 month ago, i have tried to contact seller and has not responded , i want my money back now and i am tired of going round and round in circles on ebay site tring to work out how to get a result.

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lyndal1838
Honored Contributor

You have missed the boat I'm afraid.....you cannot reopen closed cases.

Why did you let it time out?

 

Your other avenue may be to open a dispute in paypal if tht is how you paid.....you have 6 months there.   Paypal is as strict about letting a dispute time out as ebay is and you cannot reopen the case there either.....don't waste another chance!