eBay

I recently bought what was supposed to be Marimo Moss balls from a seller.   They arrived and weren't the size that the advertisement said they were and the seller just kept replying that they are that size when soaked. Which they weren't.   Today I also realised that they aren't even Marimo Moss. They are just moss sown together to look like marimo moss balls. I've been searching on ebay on how to report them as fraudulent sellers and I can't find anything helpful.   I have started the process of reporting them to the Australian Cyber Crime Centre but how do they get reported to Ebay so that they can stop them from stealing from more people? ... View more

Why am I not getting notifications an item I'm watching is ending soon? I have checked my spam folder, it isn't there. ... View more

ebay in its wisdom requests feedback long before item actually arrives, then when it finally does arrive ebay will no longer allow feedback because it is now out of range or date or some other reason. The feedback option should be available for at least 6 months to allow delivery time (ofen 2 months or more) and then some actual usage time to determine if product is actually as per description and functionallity. ... View more

Is it actually an eBay policy that a Seller is not allowed to post an item to a PO Box if in their listing it says otherwise?  I have had Sellers who when I purchased their item which said "Does not post to PO Box" , but upon sending them a message, the Seller was happy to post to a PO Box.  Yet I have a Seller now that says he won't post to a PO Box, because it's against eBay policies.  Which is it?? Thanks.   Jack   PS: Out of interest, why wouldn't a Seller post to a PO Box anyway? ... View more

<Removed> only deals cash at ware house pick up has pay pal but won't accept it on pick up only cash? Originally ordered multi ladder on eBay & pay pal but cancelled decided to go ware house instead what a mistake $239.00 cash did not give me a receipt he said receipt is on eBay ? Ladder is unsafe he refuses to give me a refund I have tried for days he does respond to me now eBay help is a absolute joke !! A merry go round  have done nothing for me just stress what do I do I want my $239.00 refund for return of unsafe ladder!!!! ... View more

Hi,   After 12 years of eBay expereince I ended up in Can't pay for the item situation.   When I try to pay using PayPal the following error appears: "To pay using PayPal, direct debit, or credit card, you must live in the same country as the seller. Please select a different payment method."   I am in Australia and have US based shipping address.   I tried different browsers and different computers but same happens.   Also tried with credit card and it just come back "Somethng went wrong" rejecting the payment.   Why this happens? What is the solution?   Thenk you. ... View more

I bought an item with a seller and it never was delivered. I opened a case and seller confirmed with me that they would refund me the money, once I closed the case. I took them at their word, close the case and now 6 weeks later they have not refunded my money.   I have tried to re-open the case but it will not let me.   HELP, where do I go from her   ... View more

i received a phone call from ebay (0451181922} today at approx 2.09pm asking if I authorised a purchase for $399. Of which I didnt, cant afford to do so.  It looks like a scam is at it again. i will be notifying my bank of this matter. please look into this matter for me....  ... View more

Hi. I`m looking at buying a excavator and dump truck from the same place, in the excavator sale it says (Save up to 5% when you buy more Increase your item quantity to qualify) does that mean buying the 2 Items  receive the %5 discount. Regards. Greg. ... View more

A seller on EBay has refused to permit me to buy an item deisplayed.. Please explain ... View more

WE have paid $7900.00 to ebay order ID # BOB - and we have not heard anything from ebay or the seller. We paid the money on the 3 December 2020 ... View more

Hi   I purchased a kids 20" mountain bike. Just after a few ride, there is noise came from the rear bearing. I contcted the seller. The seller accept the return and refund. They said will send a courier come to pick up teh bike. but this has never happend. I send them 4 message to chase when te courier comes, but they never reply. I have to send the item out by 3rd Dec, otherwise the return will be closed. But they never replied my message or organise the courier to pick up the item. I tried to get ebay step in, but the seller has accept the return, there is no option to ask eBay step in to help on this case. That's means, they ddin't the orgnaise the courier to pick up, I can't return the bike, so I can't get my refund even they accept the return. Now the case is closed. Looks like the seller use the eBay's bug to refuse the refund. I tried to find a way to contact eBay for this case, but can't anywhere.   Please let me know if anyone can help on this case.   Thanks ... View more

I have purchased an item thats not even 4 months old(Car Lugs metal red) they have completely faded to pink in the time frame representing a manufacturing error. I have messaged the seller and they responses are vague and unhelpful in regards to claiming its warranty. How do I dispute this if the buyer is being ignorant to the claim ? ... View more

I pre-ordered a game. It was delayed. By the time it was actually released the buyer never sent the game. I tried to log an issue but was told it was outside the 30 days since the delivery. Even tough the game was actually only released today. They had the nerve to tell me i should have logged a call in JULY even though the game was delayed. Surely this can't be the case/legal! ... View more

Why do items that I have paid for (PayPal) but not yet received NOT show up in my purchase history ?   This is very frustrating when trying to contact supplier. Thank you. ... View more

I only received half my order and not getting anywhere with seller.and it is marked as received but I only got 1of 2 boxes. ... View more

Brought items back in October, didn't received them.   Tried to work it out with the buyer, nothing has been resolved.   Now they are refusing to refund my money.   Will ebay help.   helena   ... View more

Hi, Items that are in my purchase list, are disappearing without my being completed This is a problem, as I am still trying to deal with them about a problem and now not able to follow up or clam a faulty product  ... View more

waiting for a comfirmation of a delivery dat time ... View more

I'm looking at buying a Motor home one Ebay. The seller says: The transaction will be made thru eBay Motors because they can protect both of us and they also offer 5 days inspection period. You'll have 5 days to inspect, test and drive the motorhome before decided to keep it or not. If the motorhome is not like I described, you'll hip it back on my expense and they will give you a full refund. Don't worry about the shipping because it is already paid by me.   Is this correct?     ... View more

Would you please take off the 'face recognition' I keep seeing on the checkout section of Ebay where I want to pay by PayPal.  I did not ask for 'face recognition' to appear; it not only does not work but I didn't ask for it nor do I want it.  It has become quite frustrating to buy an item when previously it was not a problem.  Thank you.   Colleen Glenn ... View more

Do you have a ebay motors support dept. phone #1-805-246-7029,I think it may be a scam,would you please check it out for me,thank you. ... View more