Community Member
Posts: 1
Registered: 3 weeks ago
seller disappeared..

maybe someone can assist:

firstly i havent recieved an item from a seller who has now disappeared.      i.e no longer listed or contactable via ebay

 

Q's

what to do ?

and secondly

how to find live chat support on ebay... ?

i recieved this from ebay support:         "Still have questions? --   You can have a live chat with an eBay representative by clicking the "Live Help" link near the top right corner of the eBay homepage. "

 

there is no 'live help'   on my pages  !!!!

 

cheers

 

 

Other Answers: 2
Community Member
Posts: 8,927
Registered: ‎03-14-2009
Answered
in reply to philj2003

Go into your Paypal account and find the transaction then open an "item not received" dispute with them, if the seller has been NAU'd you should get your money back quickly if you mention that in the dispute. If not phone Paypal and speak to them.

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Community Member
Posts: 47,959
Registered: ‎05-11-2010
Answered
in reply to philj2003