Community Member
Posts: 1
Registered: a week ago
why was I charged a foreign fee for a seller who claims they are australian

Hi, 

 My bank charged a foreign fee of 3% on a transaction where the seller claims they are Australian based and have an Australian bank account.

 

The invoice the seller sent me lists a PO Box and no ABN number. However, the seller upon my request has submitted an ABN number but trading under a differernt name.than wjhat was listed on the invoice.

 

I suspect the seller may be hiding hiding the fact they have an overseas account.  I have yet to speak to my bank to confirm this.

 

But according to available banking literature, the only way I can be charged a foreign fee is if I transact with an overseas account. Thus my concern and confusion.

 

This scenario is not the first time I have been charged a foreign fee.  However, the other seller was happy to refund the fee. But  this seller will not make such a gesture and suggested I take it up with e-bay and/or my bank. Basically, not interested in assisting me to resolve my issue.,

 

Can you please clarify -

 

1.the reason/s I get a separate charge on my credit card for a foreign fee when the seller states they are Australian based with an Austrlalian bank account?  

2. Should the seller fully disclose all charges for the transaction - such as: the buyer may be charged a foreign fee?

 

Any advice will be appreciated

Thanks 

 

 

 

 

 

Other Answers: 1
Honored Contributor
Posts: 23,319
Registered: ‎07-23-2006
Answered
in reply to rhysnik

Where is the seller registered?

It is not unusual for Chinese sellers to list items in Australia when they are really overseas.