Item is not real estate but cannot be returned as it is listed in real estate.

[idss1]

I bought a shopping trolley and it is faulty and cannot be used. I am unable to return it, as it was incorrectly listed in the real estate category. 

Blue Foldable Shopping Grocery Carts Trolley Bags Luggage Wheels Basket AU STOCK | eBay

eBay item number:

362037163399

How does a buyer return a faulty item in this case?

[queenwaldorf]

Have you contacted the seller directly to ask for a return?

[padi*0409]

Is the seller registered in China or Malaysia etc?  If so then listing in categories where there is no eBay or Paypal protection is a common ploy by them.

In the past some members have had success by phoning eBay or Paypal and explaining the situation. Note however that if you are able to open a Paypal dispute you must sign up for Paypal's limited return postage offer (up to $45.00) before opening a dispute otherwise you will have to pay all the return postage charges.

[*tippy*toes*]

Have you got the item number correct, because I can't find it. Same with the title you left, it's not showing up either. Have eBay pulled the listing?

This is a common scam by the Chinese. They will list in real estate or one of the automotive categories because they aren't covered under buyer protection. You need to RING PayPal and tell them that the item was in the wrong category, probably on purpose, and go from there. 

[enigmabear]

I could'nt find it either when I checked 

[go-tazz]

As the item number doesn't show as being sold then it may have been a scam item or the number is incorrect.

If it's a scam item then contact eBay and explain that the listing isn't visible and would be a scam item.

This gives you their direct links without having to go through their rigmarole:

https://www.ebay.com.au/help/home ,

Just keep in mind that the Call option is only available during business hours,

(8 am to 9 pm Mon to Fri and 8 am to 5 pm on Sat and Sun).

[go-tazz]

The listing title doesn't show either so I would say the listing has being pulled.

Report it as a scam/hijacked account.

[papermoon.lady]

Yes, the listing has been ended:

https://www.ebay.com.au/itm/Blue-Foldable-Shopping-Grocery-Carts-Trolley-Bags-Luggage-Wheels-Basket-...

And the store category changed on the 19th before ending the listing I guess:

http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItemRevisionDetails&item=362037163399&rt=nc&_trksid=p204...

[idss1]

Yes, but have not yet had a response.

[padi*0409]

Yep, as I thought - a Chinese seller and not good feedback either..................................