Verification when searching not user friendly

I am a little annoyed when I am searching in recent times.

When I wish to search through a sellers listings, I am asked to verify that I am not a robot by clicking which photos are a panda, bike, traffic etc.

However, this has occurred multiple times with the same seller in the same search. Worse still, after the verification, I am taken back to page 1 each time.

Not happy eBay.

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Re: Verification when searching not user friendly

Then you need to tell eBay how you feel 

 

Or turn off your VPN when searching

 

Or clear cookies/cache etc etc

 

Or try another browser 

 

Or incognito 

 

Or not do things that makes 'eBay' think you are a robot

 

 

Message 2 of 7
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Re: Verification when searching not user friendly

I get it EVERY time I clean my computer 

Message 3 of 7
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Re: Verification when searching not user friendly


@twyngwyn wrote:

I get it EVERY time I clean my computer 


Must be the brand of computer wipes you use.  I use my glass's wipes and works fine.

Message 4 of 7
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Re: Verification when searching not user friendly

*casey*
Community Member

See if this helps.

 

Log out and try the two different sign in links  recommended by eburtonlab (an expert) in this thread:

 

https://community.ebay.com.au/t5/Technical-Issues/Trying-to-login-into-eBay-now-on-multiple-days-An-...

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Re: Verification when searching not user friendly

This verification is a good idea, but does not work for me.  It is an inconvenient system, and it is also full of bugs.  I have tried to contact eBay regarding this system not accepting/reverting to a new verification page with no success.  As a veteran eBayer, I'm now leaving to other online shopping platforms. Shame.

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Re: Verification when searching not user friendly

So long

 

Really no need to tell other members you are leaving

 

Especially when several suggestions have been made on how it can be avoided 

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