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Help

I brought something as a guest in January it’s now March and still have not received items what do I do how do I get items or a refund

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  • 385 Views
  • 1 replies
  • 0 Helpful

Beware Fraudulent Seller

BEWARE of seller. He is giving his customers a fraudulent returns address in Carrum Downs, Victoria, which is not his own. Do not send your parcel off, as you will never see it returned to you from him. He has been doing this for the past two years; ...

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  • 715 Views
  • 12 replies
  • 0 Helpful

$1 withdrawal after every purchase

Why am I being charged $1 randomly even when I haven’t purchased something? I checked my bank statement this morning. This has only started happening this month (March). I have been an eBay member for over 10 years and never have had this before. Try...

With reference to Order No 07-14310-7*****

seller Advertised Makita 18V batteries for sale. The picture on ebay is of Makita batteries. This is NOT what has been sent to me. This seller is cheating me. How do I get my money back????

User avatar by • Community Member
  • 257 Views
  • 4 replies
  • 0 Helpful

Counter offers issue.

Why does the Ebay platform allow sellers to send a counter offer that is higher than the original listed or "buy it now" price. Shouldn't the software pickup that the counter offer is higher than the listed price?.........and stop this from happening...

User avatar by • Community Member
  • 226 Views
  • 4 replies
  • 0 Helpful

Stop seeing USA listings when I search

Hi all Is there a way to stop having USA listings come up when I search? Other countries are fine, but I don't know whats gone on with US shipping lately, and that bargain item is often $400+ to ship to Australia.

User avatar by • Community Member
  • 442 Views
  • 5 replies
  • 1 Helpful

Retract a bid

I have placed a bid on an item based in Melbourne only to discover it is pick up only. As I live in Perth this is rather difficult to comply with. I contacted the seller who suggested I could retract the bid. I tried this but the link to retract the ...

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  • 3036 Views
  • 6 replies
  • 1 Helpful

Resolved! Incorrect item received on No Returns item

I bought a Vornado 660 based on the description but the item received is a cheaper Anko product.I tried initiating a return but no response from Seller after 5 days.I soon realised the item had No Returns on the condition.I tried logging complaint wi...

User avatar by • Community Member
  • 308 Views
  • 7 replies
  • 0 Helpful

Paying for postage

I paid for an item without knowing it was a pickup sale expecting it to be delivered. How do I now pay the seller for them to arrange posting.

User avatar by • Community Member
  • 109 Views
  • 2 replies
  • 0 Helpful

Global Shipping Program insurance claims

Well, nobody knew this to tell me what to do when an insured item arrives broken. First thing I did was lodge a complaint with the post office. After a week I received a letter saying that they could not cover the item because FED EX delivered the pa...

Resolved! Report an item.

What happened to the report an item button.A seller Glade etc puts their items in the sportscraft category, when there anything but sportscraft.Has done for a while.The seller has a few negatives now.

User avatar by • Community Member
  • 1142 Views
  • 9 replies
  • 0 Helpful

Warranty not honoured

I bought an IPhone 13 Pro Max from a seller on eBay with 24 months warranty, about 10 months in I started having troubles with the sound I contacted the seller and they advised me to take it to a shop to have it fixed I told them I lived 350 km away ...

User avatar by • Community Member
  • 191 Views
  • 4 replies
  • 0 Helpful

Minor damage to item sent with GSP and poorly packaged

This is a bit of a tricky one. A friend of mine has purchased an item from England which appears as though it may have been posted using the global shipping program. They received it in a post bag that was labelled as originating from Star Trak in Me...

User avatar by • Community Member
  • 255 Views
  • 7 replies
  • 0 Helpful

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