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Forum Posts

Seller not responding...

I placed an order on 15th May and had a notification that my order had been delivered on 27th May. On opening the small parcel, I found that it is not what I had ordered ie a piece of camping equipment but instead I received a bag of Lego pieces (jus...

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Resolved! Unable to ship to your address

I just put in an offer for a t shirt from seller in USA, which was accepted (shipping cost was included) the offer was accepted but when trying to check out get message saying "unable to ship to your address", cancelled the order. The proceeded to pu...

Tracking Details

I am trying to get tracking details on the following:Invoice ID: v2_46a7aa7f-2ca8-4c17-91ad-7112d47f6efb_2_11Order number: 21-14625-59522 The item was ordered on the 16th May

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ILLEGAL UN-CERTIFIED HARDWARE DUMPED IN AUSTRALIA – ZERO COMPLIANC

ILLEGAL, UN-CERTIFIED HARDWARE DUMPED IN AUSTRALIA – ZERO COMPLIANCEILLEGAL, UN-CERTIFIED HARDWARE DUMPED IN AUSTRALIA – ZERO COMPLIANCE A seller is actively selling hardware on eBay that lacks any official Australian certification or approval stamps...

Resolved! Extended warranty issues

I purchased an item in February from a seller that advertised a product with 3 year warranty.item failed in early May. Contacting the seller first was hopeful, but soon they have stopped responding to emails. Have contacted PayPal but have had no luc...

Do they even read reports....

I bought a phone off a listing. 10 minutes later I get a call from them saying that they haven't got that colour and that I could buy it directly from them or they could send a link. They send a link to my phone, tried to sell me other junk ... and a...

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I’ve been scammed

So I’ve bought a pair of AirPods for $160, and it said it would arrive between the 14-19th of may. Not long after purchasing the product the listing was removed for a “policy violation”. I saw this and decided to cancel the order, as there was no tra...

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  • 13 replies
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EBay's BPF - what a load of %#$@!

Well I've just encountered my first instance of EBay's Buyer Protection Fee. What a load of bunkum. Apparently -The Buyer Protection Fee funds specific services to provide buyers with greater security when purchasing from UK-based private sellers on ...

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  • 198 Views
  • 6 replies
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Buyer protection on large value items

I have had an issue with a seller, I purchased a Lenovo server from them and they failed to ship it, failed to respond in any way to multiple attempts to contact them. after about 2 weeks I had to raise an item not received case. they still ignored i...

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Misleading pricing_click bait

I get irritated when I click on an advert after seeing the picture and a price that the price relates to a different cheaper item. I only find the real price of the pictured item after I pick a colour or size from the drop down box .... most irritati...

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Estimating EBay shipping charge.

Hi all,Am looking at some photographs from the UK. The seller says 6kg and the EBay shipping charge is £105 which seems somewhat high. From experience EBay shipping isn't too bad for heavier items so am wondering if the seller hasn't entered the corr...

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Patheti support from eBay after being scammed by a fraudulent seller

On 8th May, 2026 I purchased a Dell laptop motherboard for $311.00AU from a Chinese seller. The feedback appeared OK. The seller provided a tracking number however the item was never sent. I made contact with eBay and their menu system wants me to wa...

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  • 8 replies
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Resolved! Seller asking for extra $35 postage fee for item showing "free shipping" to my postcode

Hi, I just ordered an item on eBay yesterday. The item shows free postage to my postcode. Soon after ordering, the seller messaged me telling me that my postcode is outside of their free shipping zone and I need to pay an additional $35, but they are...

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trying to return an item .. need to SPEAK WITH A PERSON

HAVE BEEN TRYING TO RETURN AN ITEM FOR WEEKS . .. NON SLIP DASH MAT FOR SUBARU XV .. PLEASE SENT RETURN LABEL .. BOUGHT AS A GUEST .. AS FORGOT EBAY PASSWORD .. PLEASE SEND LABEL THANKS MICHELLE