payment Error code :70289 27

hi im trying to pay for the sunglasses i just bought, i live in Australia and seller in USA. The seller only accepts credit card, i have tried many times and all info is correct but keep getting error, i have also tried to use my partners credit card but get the same error

 

it says " We couldn't verify some of the info you provided"
Error code: 70289 27

 

here is a screen shot of it also
http://postimg.org/image/v4003z8cx/

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Re: payment Error code :70289 27

lyndal1838
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Where are you trying to input the information?

 

If the seller only accepts credit card, do they have their own checkout facility where you are inputting the information?

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Re: payment Error code :70289 27

It's possible their credit card facility doesn't recognise your Australian credit card. My husband had issues in a few places in the States. He had taken a Load & Go card, but some places that didn't work (for whatever reason). He tried his Australian credit card (Visa) and still wouldn't work so had to find an ATM to withdraw the funds so he could pay for whatever it was he needed to pay for.

 

I'd contact the seller and ask them if they accept Australian credit cards.

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Re: payment Error code :70289 27

Tippy, if it is a Visa or Mastercard issued by a major bank there should not be a problem.

If it is a Visa debit card there may be an issue.

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Re: payment Error code :70289 27

i put the info in at the check out for the item

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Re: payment Error code :70289 27

From your screen shot - 

 

This seller only accepts the following credit cards - Visa, Mastercard, American Express, Discover.

image host
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Re: payment Error code :70289 27


@lyndal1838 wrote:

Tippy, if it is a Visa or Mastercard issued by a major bank there should not be a problem.

If it is a Visa debit card there may be an issue.


That's what we thought too, that's why I couldn't work out why his Westpac Visa card didn't want to work either. The Load & Go is a Visa debit card, but the other is definitely a credit card. It worked in other places, like the car rental and hotel, but some of the smaller establishments neither worked.

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Re: payment Error code :70289 27

yeh i have a commonwealth debit mastercard, so it should work

 

 

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Re: payment Error code :70289 27

i also rang ebay customer support, i told the girl what happen and the error code it said, she looked it up but said it didnt exist in their system, i said well it must because it says it, i asked for a email and i could send a screen shot but she said they dont have anything like that to send it to
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Re: payment Error code :70289 27

I could be wrong, but I don't think debit Mastercards are as widely accepted as Visa cards. I think Mastercard credit cards are OK, but I think there are issues with the debit card.

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