Help & Contact have changed again.

[go-tazz]

Customer Service has changed again.

They now have an easier way to contact them,(maybe?) as I haven't gone through the whole section) via Chat

and phone but it looks like the Email option has dissapeared,(or is hidden?)

It gives you limited options/reasons to contact them and there is no longer an Other option.

I have a feeling that there are more re-directions before you have the options to phone or chat as they really

don't want to be contacted.

[lyndal1838]

I suspect that they would prefer the volunteer mugs members on the boards to do their work for them....they pay us less nothing.

[clubesquire]

Don't you dare run away Lyndal!!

Melina.

[lyndal1838]

  Not likely Melina....I am still here 11 weeks after posting on this thread although there are times when I wonder why I bother.

[kopenhagen5]

Yep, contact has completely gone from the top of the pages.

Just "help" now. 

[go-tazz]

---

@kopenhagen5 wrote:

Yep, contact has completely gone from the top of the pages.

Just "help" now. 

---

But Email is is back,(as long as you select one of THEIR options which can be completed unrelated to what you

want to Email them for/about),

Which off course means I've bookmarked the actual Email page so that I can Email them about what

"problem/s" I want help with,