EBay commerce

diacla-87
Community Member

I have a transaction on my bank statement from a few months ago, that I dont recall anything about.   I am wanting to know how to look it up.  I have looked at my 'account' and my 'history' of purchased items and it is not there.

 

The transaction appears on my bank statement as EBAY COMMERCE with a reference of Penny-test.  There are three transactions all up.  One ie a debit for 0.01c, then another debit for $300.09 on the same day and then a credit for $0.01c the following day.  

 

I have tried to look up EBAY COMMERCE' but can only find the normal EBay site.  Can anyone assist.

 

Nor can I find a way to contact EBay directly to ask them to assist.

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eBay commerce IS eBay (when someone buys something, the buyer 'pays eBay and eBay pays the seller)

 

 

eBay help is at the top of every page, you need to type speak to an agent in the chatbot

 

The penny test (micro deposits) is an option in signing up for Managed Payments 

 

BUT

 

It is possible, from what you are saying happened that in this case a scammer/hacker has done a 'test' to see if they can withdraw money from your account

 

Those are a cent or two (micro deposits) , certainly not $300 odd

 

If it is from a few months ago, you would need to make sure you change the drop down menu under your purchase history to 2025

 

If you do not recall buying something for $300 and you don't allow anyone else to use your account, I would strongly suggest you contact your bank asap and report the unauthorised transaction so they can cancel your card and investigate

 

and report your account as being compromised to eBay

 

And change all your passwords etc etc