How can I return a product

grawa5961
Community Member

I ordered a dyson battery but got the wrong one now I can't find out how to return it as no one answers my email

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Answers (2)

Answers (2)

You do not need to send an email

 

You need to follow the correct process and open an item not as described dispute

 

 

Was it really a Dyson battery?

 

Or a 'for Dyson' unbranded knock off from a seller in China?

 

What is the item number?

Open a dispute with eBay's MBG. DO NOT close it until you have completely solved the problem.

 

https://pages.ebay.com.au/ebay-money-back-guarantee/