Unknown payment

[aja_007]

Hello

[aja_007]

Ebay customer service in Australia geels non existed hard to speak with real person or even hard to find live chat im so very disapointed

[papermoon.lady]

You have to go to the help page, scroll down to "contact us" and go through all the options until a live chat appears (during normal business hours).

[aja_007]

It says i authorised a payment of $45.47 AUD to ebay Commerce Australia pty ltd

[sandypebbles]

Does it say it on your actual eBay account or just in an email (and if it was only in an email and nowhere else then it sounds like a phising scam)

Never click on any link in an email, go to your messages in eBay and make sure it is real 

[aja_007]

15 may 2022 trans id: 3DY921097G5129306

[papermoon.lady]

Is there anything in your purchase history for that amount? If there is something, has somebody else access to your account/computer? If not, it could indeed by a scam.

[sandypebbles]

You need to let members here know any kind of details for us to help you

if it was a charge of $49 -ish that will be the fee for eBay Plus you agreed to pay when signing up for the free trail and not cancelling before the due date

Nobody here can help you just based on your comment though 

[papermoon.lady]

I suspected the same, Sandy - eBay Plus... Unknown payments are often the eBay Plus fee when people forget to cancel.

[papermoon.lady]

I think we need more information to help you. We are just a member-to-member forum and don't have access to your account, so if you don't give us more details about what happened we cannot help.

What is the unknown payment?

[aja_007]

I dont know

[davewil1964]

Hello