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Tracking number
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on 22-09-2023 01:17 PM
I placed an order on approx 21st August but have received no tracking number since and the parcel has not arrived. I'm getting worried!!!
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22-09-2023
01:46 PM
Not all orders have a tracking number and they are more to protect the seller.
Look at the estimated delivery date provided by eBay. If it has passed you have 30 days from that date to open an item not received case. The seller will have 4 days to respond or prove delivery (with a tracking number!) or they will have to refund. If after 5 days you have not been able to come to some agreement with the seller you can ask eBay to step in.
Do not close the case until you have either the item or a refund! Some sellers will try to tell you the can't do anything until the case is closed- this is a bullsh!! tactic to mess you over.
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