eBay

hi, just wanted to ask about the global shipping programme that ebay provides.i just wanted to know who wll be the last to handle my item once it arrives through aus customs as i don't want to rely of couriers like DHL to deliver my item. i bought an item which has a global tracking upaa number and was described to be handled by non-specific multiple carriers. what does that mean?? would it still go through auspost once it arrives in aus?? just wanted to know so i knowthat i will still be able to pick it up if ever i was not at home when the item was delivered.cheers ... View more

Is shipping and handling plus full postage allowed on Ebay? Why wont Ebay respond to my query? The person has also doubled the international shoipping and handling fee after relisting the item. ... View more

Bought three figurines in one transaction from a seller. One figurine arrived broken in packaging. Seller told me the packing and posting was performed by another company. Said she made contact to ebay with no response as to how to handle this breakage and the cost. Seller then refunded me the cost to by the figurine but not the cost in postage which formed the majority of the cost. I was also asked to open a case with the resolution centre, but to date they seem only concerned with the buying price which I have already been refunded and now want me to close the case. Should I tell the seller it is their responsabilty to get a refund from the third party so as I might get a refund? Thanks ... View more

How do i add postage to an invoice and get it to recalculate the total amount.Every time i enter the postage cost an get it to recalculate, it returns the postage segements to 00.00 and i am left with just the cost of the item. ... View more

Hi all, am printing labels through E-bay for flat rate satchels. If I add signature on delivery, can I just post it in the street posting box or must it be lodged over the counter at the PO? Thanks in advance! ... View more

Hi All,   Can I print out the Postage label  if I am posting the item via Australia Post and  does my account get charged the postage fee automatically as soon as  i print out the label? thanks  for any response in advance ... View more

I have a number of auction items listed with calculated postage in Australia.  I have been asked if I would accept local pickup.  This would be fine by me, but I can't see how to do it unless I select flat rate postage.  Is there a way to revise the items keeping calculated postage but also offering local pickup? ... View more

Just wondering if anyone else is experiencing the same problems as me with the Print Postage Labels are... When i click either Australia Post Parcel Post Parcel or Australia Post Express post Parcel.  And enter any weight or dimensions at all a message appears stating Oops somethings not quite right.  Your item might be too big or heavy for the available services or you havent given us enough details.   Please if anyone could offer some advice that would be wonderful it been happening for the past two days. Thank you  ... View more

I have some items I want to post using a BX4 box. Can I use ebay postage to someone I have not dealt with on ebay. Weight is under 5kg.   Ron ... View more

I have bought an item that was listed as pick up only after having contacted the seller and he agreed to post. How can postal charges be added after the auction has ended? Thanks ... View more

I recently sold a small Chinese ceramic container & packed it in bubble wrap with styrene beads plus cardboard & then put it in a bubble pack. Buyer did not pay insurance but I understand that Aus Post will refund broken items under $50 if they are well packed. I told the buyer & he took the item ( I have seen the pictures of it broken so he is telling the truth) into his post office & they said it was insufficiently packed which is why it broke. Not sure what else I could have done. Haven't got styrene packaging. By the pic it looked like it had a hard impact as it was in quite a few pieces.    Does anyone know who I can ask the buyer to go to for a refund. It's not fair that I have to lose out. He wants $15 back & I only made about $4 form the sale in the 1st place. I am think there's a number to call at Aus Post?? Woudl love some urgent feedback... I'm a 100% feedback seller & have sent items all over the place. Tried emailing Paypal about the procedures when buyers want refund by they keep giving me answers that have nothign to do with the question.   Thanks in advance.... ... View more

Yes really stupid of me, I should pay more attention I know. I selected prepaid instead of ebay post. I only noticed when my printed label didn't show up in my account. Is there any way of changing this or do I have to go buy a prepaid bag. Also does this mean my ebay postage label is a dud. Thanks ... View more

Can a purchase be sent to a different address than my home address? We are travelling Australia in a caravan and wish to purchase something for the van.    ... View more

Hie 🙂 this is my first time purchasing on ebay . anyways I just wanted to find out the length of time it takes to ship to Fiji . I started purchasing last week wednesday through my master card 🙂 . thanks ... View more

help ... View more

A seller I came across is selling their items at really cheap prices, but then the postage costs for these items is enormous. I think he is substituting the item price for the postage price. I am concerned that people may bid before actually looking at the price (silly, I know), and get caught.  Are sellers allowed to put whatever postage charges they want on their items?  This seller is from overseas. ... View more

what is third party postage provider as the seller tells me that i have not paid enough freight the freight i have paid is not the same that he has in his paypal account the rest is on the payment summary as paid to third party postage provider? ... View more

How do I setup Global shipping.  AS IS Sellers now ask for a US Address which I dont have and I am based in Australia.  I have not bid on a number of items becasue of this problem ... View more

Could someone please help, I need to print off receipts for the labels generated through ebays postage labels. What do i do to print off a receipt? Am I able to claim the GST that has been paid to Australia Post or does sending through ebays postage labels take away this ability?? ... View more

i have purchased a pair of jeans and the seller says she posted them, they did not arrive and were not at the post office. seller then gave me a parcel number which the post office then said they had no record of a not nd the number does not show in their system. seller insist item has been sent. what can i do now! 😞 ... View more

Reading the forum and ebay, I see that flat rate postage on Box 4 (my favourite) is no longer available. Yet, when I click my way through to Australia Post's ebay store, flat rate postage for Box 4 is available at $15.05. Is it available or not? ... View more

i received "tracking no." through messages. purchase history is not marked as sent. how do i utilise this no.? ... View more

Why does the postage cost for an item show differently on my watch list page to the postage cost shown on the item discription page? ... View more

Hi there   I'm incredibly new to selling and I'm trying to sell some trading cards - nothing fancy or expensive. However, I'm trying to find the best way to send these cards through the post. It'll only be within Australia.   Is it OK to just post the cards through an ordinary post that's $0.70 (just a regular envelope with a stamp) - however it wouldn't tracking (with registered post it becomes $4.30??).   I'm aware no tracking runs high risks that either something could get lost in the mail, or that people could try to accuse of not posting/not receiving without any proof.   I'm trying to do things right the first time without learning the hard way. 😞   Thank you in advance for your time! ... View more

We just won 2 items and the seller has charged as for the 2 items postage instead of combining .He also chargers for using PayPal is this allowed. He has 100% feedback and cannot see this being allowed. Does anyone know if this is allowed thank you ... View more

I bought item 131142069862 $5 for the item and $ 7.20 for postage....then after the bidding closed I notice in the account to pay the seller added 12.20 extra for packaging....i thought fair enough its a 60 year old plate.....I received the item broken because it was not even in a box.....I took the unopened item to a post office in Oakleigh and not only did they say they did not reconise the packaging as their own but they would have advised anyone to send a plate in a box (which their biggest box cost $4, which for the item would be just right) I have outlined to the seller that since they took the whole risk upon themselves not to put item in a box without consulting with me I should not have to bare any of the cost......Its obvious they do not want to reimburse my money can you help me   thanking you   Denise ... View more

When you find the goods sent do not match those described you need to be able to send pictures to the Seller to justify there need to take action.   Most sellers respond by asking you to send them pictures via email which is against ebay's policy.   How are you supposed to send the Seller pictures?     Regards ... View more

Why can't I print the postage label! i have tried and tried, if i HAD A PHONE NUMBER TO CALL YOU IT WOULD BE EASIER FOR ME, AS IM VISUALLY IMPAIRED LEGALLY BLIND, PLEASE COULD SOME ONE HELP ME...I NEED TO SEND THE ITEM TY DEBORAH ... View more