I have not received an item via ebay. There is not record of my purchase on ebay. I have an email

[julimilto3]

Hello,

I have not received an item and have sent several messages to both eBay and the seller(who is no longer registered).  I have a record of the purchase and an email from the seller saying the item was sent but I did not receive it.  I have not heard anything from the company and there is no record of my purchase via eBay.  I cannot speak correspond to eBay as the AI keeps telling me there is no proof of purchase.

Can you help?

[papermoon.lady]

The seller is no longer registered on eBay, that's why you cannot find your purchase I think. He had 58.3% pos. FB, which speaks for itself. Contact eBay via live chat (from the help page).