I sold an item and provided tracking information. Why are my funds still on hold?

I've sold an item recently and when I logged into my PayPal account it says the funds are on hold until the 19th of August. I sent the package off on Wednesday the 8th of August and provided a tracking number. Shouldn't that have made the funds available?

 

It was Item number 173451016065.

Tracking number was R239679014743512006120909.

 

Giving that verification should make the money available immediately, after all, people don't sell on eBay to get paid 'eventually'.

 

I would like those funds released, please.

 

Thank you.

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lyndal1838
Honored Contributor

The money will only be released when the online tracking shows that it has been delivered and/or when the buyer leaves positive feedback.

 

You will have to ring paypal and tell them that the item has been delivered.   Just uploading the tracking to ebay does not release the funds.

 

Did you really take 10 days to post the item?  If the buyer is unhappy with your postage time it may hold up the funds for the full time.