Reference item purchased:381895183233, transaction ID: 839687299025. REFUND REQUEST

crus2210
Community Member

Reference item purchased:381895183233, transaction ID: 839687299025. REFUND REQUEST

When I try to request money back on this transaction it does not show up on my account 'crus2210' WHY NOT?

The supplied product 'Window vent visors guards for KIA SOUL 2014-17' were not the correct units for this model. I have emailed the supplier several times over the past 4 days with NO RESPONSE at all.

The item has been received but is NOT the correct one as ordered.

I cannot proceed through your claim for a REFUND system, as my account does NOT SHOW UP the above purchase for CAD $42.88 as per Pay Pal receipt 3398-6646-3401-3665.

Frustation, how do I claim back this money on a purchase which is NOT as ordered.

Please advise how to correct this problem.

 

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You are contacting members like yourself here not ebay staff

Go to your purchase history and select 2017 as the option to show your purchases and the item you purchased will then show.

If it is past the date to open a dispute via ebay then go to your paypal account and open an item not as described via that.

Also sign up first to have the return postage paid by paypal.