Community Member
Posts: 1
Registered: 3 weeks ago
As a seller how can I get a buyers feedback reviewed?

A buyer messages me and told me that she left me with 1s instead of 5s in the feedback by mistake and she asked me to ask for a review of her feedback so she can change it as she meant to leave all 5s.

I searched around but I could not find where I can ask for a review. 

Is this possible?

Other Answers: 4
Community Member
Posts: 47,959
Registered: ‎05-11-2010
Answered
in reply to nettiee69

If no joy with above, ring ebay & alert them to your msg from buyer

Community Member
Posts: 47,959
Registered: ‎05-11-2010
Community Member
Posts: 21,065
Registered: ‎07-23-2006
Answered
in reply to nettiee69

You cannot ask for a feedback revision unless the original feedback was negative.

Low DSRs cannot be altered unfortunately.

Community Member
Posts: 11,205
Registered: ‎04-27-2008
Answered
in reply to nettiee69

Only neg and neut feedback can be revised by sending a request to revise to the buyer.

As the buyer has put it in a message of their error call ebay and ask them to read the buyers message as suggested and see if they can remove the feedback but it means they would not be able to redo the feedback.

Seems the new changes to the feedback is causing a bit of this to happen Smiley Sad
Again ebay fix things that aint broke.