Community Member
Posts: 1
Registered: ‎02-13-2017
Accepted Solution
How come ebay processed my transaction 2 times. How can I get back my money from ebay?
[ Edited ]

On 8 Jan 2018 I listed a concrete mixer at $150, mayhew10 interested to buy it at $100.  I agreed at $100.  But he went to click on buy it now,  so ebay processed me sold at $150, I realised that problem.  I cancelled this transaction and relist again.  You accepted me.  Then REMOVED did it again to click make an offer at $100, so I accepted this offer.  Then I sold this item at $100 to mayhew10.  Today I check my account summary ebay charged me 2 times, one is sold at $150, another one sold at $100.  Please solve this problem.  I just sold this item once at $100.  Thank you.

jane_10

Accepted Solution
Community Member
Posts: 22,596
Registered: ‎07-23-2006
Answered
in reply to jane_10

You have to cancel the first transaction in order to get your fees refunded.

If it has not gone through properly you will have to ring ebay to get the refund.

Other Answers: 1
Community Member
Posts: 373
Registered: ‎06-01-2009
Answered
in reply to jane_10

We are not eBay on here, we are just buyers and sellers like yourself.  We cannot give you a refund.  You need to contact eBay.