Penalised while I was unable to access eBay

mj_v2.0
Community Member

Has anyone ever been able to have outstanding payment penalty costs refunded and a defect reversed if you were unable to access your eBay for quite sometime? I was suddenly imprisoned and obviously couldn’t access eBay but I was unable to pay my seller fees, had a added penalty fee and also received a defect. Prison social workers don’t care about contacting eBay on your behalf as it’s not considered an important issue. I have emailed eBay because as I was released I came home to dozens of emails, even threatening debt collection. Will this also effect credit rating? That also is a concern. I wasn’t expecting to be locked away. 

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