How come ebay processed my transaction 2 times. How can I get back my money from ebay?

jane_10
Community Member

On 8 Jan 2018 I listed a concrete mixer at $150, mayhew10 interested to buy it at $100.  I agreed at $100.  But he went to click on buy it now,  so ebay processed me sold at $150, I realised that problem.  I cancelled this transaction and relist again.  You accepted me.  Then REMOVED did it again to click make an offer at $100, so I accepted this offer.  Then I sold this item at $100 to mayhew10.  Today I check my account summary ebay charged me 2 times, one is sold at $150, another one sold at $100.  Please solve this problem.  I just sold this item once at $100.  Thank you.

jane_10

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lyndal1838
Honored Contributor

You have to cancel the first transaction in order to get your fees refunded.

If it has not gone through properly you will have to ring ebay to get the refund.