Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- The eBay Community
- Answer Centre
- Selling on eBay
- Seller collected item in person and is now claimin...
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Seller collected item in person and is now claiming it is faulty.
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
on 11-08-2018 09:24 PM
Buyer purchased an item and paid via paypal. They collected in person then that night sent an email claiming it doesnt work and thgey "may take it further". What options do i have to dispute this and protect myself?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Report Inappropriate Content
11-08-2018
11:04 PM
Hello, stargazir80 (I love your username!),
There's no Money Back Guarantee for items listed as pick up, which were picked up by the buyer who subsequently claims that it's not as described.
For full details, please read this thread (in particular, the post specifically linked to: https://community.ebay.com.au/t5/Selling/Cash-on-pick-up-PayPal-for-pick-up-Inspect-pick-up-items-Pa...).
Best of luck!
0
Helpful
Ask a Question
