on 23-03-2018 10:20 AM
Hi, I sent a item to buyer, but she has not received, the item number is :132527041905, she opened a case from Paypal, but not she closed, I will refund to her but when I cancel the order from ebay, show below:
"Unfortunately, we can't cancel your orderYou can't cancel this order right now because there's a PayPal case open for it".
How do I refund to her and I can get the final fee.
if just from Paypal refund to her, can I get the ebay final fee? Thank you
Kind Regards
Li Guang
You log into PayPal and press the refund button.
You will be credited the eBay fee when the case is closed by refunding.